Case Study · Web · App · Chatbot
In progress

A quiet place to ask.

Dhammamakka (ธรรมมรรคา) is a Dhamma question-and-answer site in Thai. People search an archive of answered questions, and every answer shows where it came from.

This project is still in progress. The designs shown here are working drafts of the homepage, app and chatbot, and may change before launch.

Dhammamakka cover: three phones showing the Thai app screens on a stone by a lotus pond, under the Dhammamakka name and lotus logo.
Overview

At a glance

Client
Anonymous client, Thailand
Brief
Make a large archive of Dhamma questions and answers easy and calm to search, on the web and on a phone.
Designed so far
a) Homepage design
b) App screens
c) Chatbot design
Crafts
Web & app design · Chatbot design · UI · Content structure
Part One · The Look

Calm, like still water.

A homepage built around one question box and answers you can trust.

01

The problem

The answers already existed, written over years in reply to real questions from practitioners. What was missing was a way in. A visitor with one worry, about restlessness while sitting or about karma, needed to find the right answer quickly and trust where it came from.

  • Search firstOne question box at the top of every page, written in plain language.
  • Sources alwaysEvery answer carries its reference, so readers can check it for themselves.
  • A dedicationThe site ends with a dedication of merit, as the client wished.
02

Lotus Pond

The look is called Lotus Pond: soft teal water fading into lotus pink, rounded shapes, and slow rings that ripple out behind the search bar. It felt gentle without feeling old, and it kept working on a small screen, where most people would read.

The full Lotus Pond homepage in Thai, under the name ธรรมมรรคา: hero with search, four theme cards for meditation, karma, daily life and suffering, a popular questions list, and a sample answer with source tags.
The Lotus Pond homepage
Part Two · The App

From a question to its answer.

Three screens in Thai, the language the archive is written in.

03

Home, category, answer

The home screen opens on search, with four categories below it: practice techniques, teachings and karma, emotions and suffering, and daily life and right livelihood. A category lists its questions with their own search. Each answer page shows the original question and the reply in separate labelled blocks, its source underneath, and two actions at the bottom: dedicate merit, or share.

Three phone screens in Thai: the home screen with search and four category cards, a category list of meditation questions, and an answer page with question, answer and source.
Home · Category · Answer
Part Three · The Chatbot

An assistant that will not guess.

04

Answers only from the archive

On a subject like this, a confident wrong answer does real harm. So the assistant answers only from questions already in the archive, and every reply ends with a card linking to the full answer it came from. When nothing matches, it says so plainly and offers to send the question to the team instead.

Two chatbot screens in Thai: one reply with a source card linking to the full answer, and one where the assistant says it found no answer and offers to forward the question.
With a source · When there is no answer
Begin

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